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Shipping & Returns

Shipping

Thank you for shopping at Bim Bam Boom, your order will be shipped as soon as we receive full payment.

Orders within Australia and we send all our orders through Australia Post, Star Track, Direct Freight or other Couriers. 

Standard shipping $8.95.  Express postage is available at checkout.

We try our hardest to have all our parcels sent out the same working day that you ordered.

Orders can take 12 - 48 hours to process from receiving full payment. 72 hours during peak times.

Once your order has been processed you will be supplied a tracking number.

Orders are not insured, if you would like insurance, or registered contact us.

We will send a confirmation email once your order is ready to be sent 

Please allow 2-7 Days for your order to arrive, once shipped. During peak times such as Christmas, postage times may be slower than usual.

Bim Bam Boom may cancel your order or part of, if any products are unavailable. We will contact you directly to discuss your options.

If you have any questions about an order, please Contact Us with your order number and details about the product Ordered

Are you Local to Brisbane?

Pick up is available from My Green Stuff, 1/385 Oxley Rd, Graceville, 4075

Your order will be ready next day (business days). We will email you instructions as soon as your order is ready for pickup.

My Green Stuff is open Mon - Closed, Tuesday 9am - 2pm, Wednesday 9am - 2pm, Thursday 9am - 5.30pm, Friday 9am - 2pm, Saturday 9am - 2pm. Sunday -closed.

International Orders

We are currently shipping to USA and New Zealand

All international parcels are posted by standard post with Australia post, price is calculated by weight at checkout. Prices are in AUD.

Shipping times-

          USA 10 - 20 business days

          New Zealand 5 - 10 business days

Import duties, fees or tariffs that are charged on arrival at destination country are the sole responsibility pf the customer/reciever

Returns Policy

We are unable to accept cancellations and do not offer refunds for change of mind.

Please note that you will be responsible for any return shipping costs on any change of mind or exchange orders, if your order is not right or damaged we will cover these costs.


If you have any questions about an order, please Contact Us with your order number and details about the product ordered.

Returned products must be in a:

       Unused, undamaged and sealed original condition. Returned 30 days of delivery.

Returns in store require a receipt

Once your order had been placed it cannot be changed. If your order had not been processed call us and we will do our best to change it for you. We cannot change your order once processed.

By agreeing to these term and conditions, and shipping policy you agree to receive electronic correspondence form Bim Bam Boom, you may choose to unsubscribe at anytime.

The laws of Queensland, Australia govern these purchase and shipping terms.

 

Discount Codes

Discount codes must be entered at time of checkout. Discount Codes cannot be applied once checkout had been completed.